Within a mid-size organization, the management makes an executive decision to implement a BPM system to manage end-to-end production workflows.  What methodology should be used to define the workflows, and who within the organization should be tasked to lead and manage the planning and implementation process and the communications related to the change?  Anyone adopting BPM technology asks themselves these questions.  Is there a right answer?  Tell us what you think.  Is this an IT role, a role that belongs under the quality department, or a free for all?  Assume that the tools for creating the flow are highly intuitive and no actual software programming is required?